cost calculator

What are your incidents actually costing you?

Engineers paged at 3am, postmortems that eat sprints, customers who leave quietly after the third outage. Plug in your numbers — get a defensible figure for your next budget conversation.

Your numbers

Core

Engineers on incidentspeople pulled into the war room

P1 MTTRminutes to resolve a critical incident

min

Industry median: 82 min. P2–P4 scaled automatically.

Incidents per monthall severities combined

Revenue & retention optional

Annual revenue (ARR / MRR × 12)unlocks revenue impact line

Avg contract value (ACV)unlocks customer churn impact line

Severity mix & on-call optional

P1 %

P2 %

P3 %

P4 %0%

P4 is calculated automatically from the remainder.

After-hours incidents% that fire nights / weekends

Engineer hourly rate overridedefault: $150/hr fully-loaded

$/hr

Labor formula: incident.io / PagerDuty methodology. Fully-loaded default $150/hr. Post-incident tail 1.5× MTTR. Indirect overhead 50% of direct. Sources →

INCIDENT COST REPORTApr 18, 2026

Cost per P1 incident$1,406

Cost per P2 incident$492

Cost per P3 incident$113

annual cost breakdown

Labor + post-incident work$17,078

On-call overhead40% after-hours × 1.5× premium$3,416

Indirect costs (est.)reputation + compliance overhead$10,247

TOTAL ANNUAL COST$30,740

Engineering hours burned / year114 hrs

Equivalent FTEs diverted0.1

Cut MTTR by 30% → save$6,148 / year

fix it

Stop counting the cost. Start cutting it.

Incidentary assembles the causal chain before your war room fills up. Faster context means faster resolution means lower numbers on this page.

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